Contact Us

HEAD OFFICE

Level 19, Menara Bank Islam, No 22, Jalan Perak, 50450 Kuala Lumpur, Malaysia
General Line

+603 2161 2524 / 2924

Fax

+603 2161 2464

Toll-Free

1800-88-1196

Email

marketing.bimbinvest@bankislam.com.my

Securities Industry Dispute Resolution Center (SIDREC)

If you are an individual or a sole proprietor investor and dissatisfied with the outcome of our dispute resolution process, you can refer your dispute to the Securities Industry Dispute Resolution Center (“SIDREC”) via the following modes. You may do so either within 180 days of receiving the final answer from us or within 90 days from the date you had filed the complaint, irrespective of whether a final answer has been sent by us.

Note:

SIDREC has relocated to a new office premise at Menara Takaful Malaysia, Kuala Lumpur, effective 18 September 2024

📍 New Address: Level 25, Menara Takaful Malaysia, No.4 Jalan Sultan Sulaiman, 50000 Kuala Lumpur
☎️ New Telephone No.: +60-3-2276 6969

For more info, visit www.sidrec.com.my or +60-3-2276 6969
SIDREC Frequently Asked Questions (FAQs)

SIDREC-Process-Flow-Leaflet-English-Web-Oct-2024_page-0001.jpg